Terms of service

Terms of Service for Marfat.com.pk

Welcome to Marfat.com.pk. Please read these Terms of Service carefully before using our website or placing an order. By accessing or using our website, you agree to be bound by these Terms of Service.

1. General

• Introduction: Marfat.com.pk is an online store that provides customers with a variety of clothing and related products.

• Acceptance of Terms: By accessing and using Marfat.com.pk, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, which also include our Privacy Policy.

• Modifications to the Terms: Marfat.com.pk reserves the right to modify these Terms of Service at any time. We will post any changes, and the changes will become effective immediately upon posting. Your continued use of the website following the posting of revised Terms of Service means that you accept and agree to the changes.

2. Products and Orders

• Product Information:

  • We strive to provide accurate product descriptions, including colors, sizes, and materials. However, slight variations may occur.

  • Product images are for illustrative purposes only. Actual products may vary slightly from the images shown.

  • We reserve the right to change product descriptions, availability, and pricing at any time without prior notice.

• Ordering Process:

  • Customers can place an order by adding products to their shopping cart and completing the checkout process.

  • You are responsible for ensuring the accuracy of your order details, including the selected items, sizes, colors, and shipping address.

  • Once you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance of your order.

• Order Acceptance:

  • Order acceptance occurs when we ship your order.

  • We will send you a shipping confirmation email with tracking information once your order has been shipped.

• Order Cancellation:

  • We reserve the right to cancel or refuse any order for any reason, including but not limited to:

    • Product unavailability

    • Errors in pricing or product information

    • Suspicion of fraudulent activity

    • Inability to process payment

  • If we cancel your order, we will notify you by email and issue a full refund of any payment received.

• Pricing and Payment:

  • All prices are in Pakistani Rupees (PKR) unless otherwise stated.

  • Prices are subject to change without notice.

  • We accept various forms of online payment as indicated on our website.

  • You agree to pay the full amount for your order, including the product price, shipping fees, and any applicable taxes.

  • If your payment method fails, we may cancel your order or contact you to provide alternative payment information.

• Promotional Activities:

  • Marfat.com.pk may offer promotions, discounts, or special offers from time to time.

  • The terms and conditions of any promotional offer will be specified at the time of the promotion.

  • We reserve the right to modify or terminate any promotion at any time without prior notice.

3. Shipping and Delivery

• Shipping Policy: Information about shipping charges, delivery times, and shipping methods is available on our Shipping Policy page.

• Delivery Timeframes:

  • Estimated delivery times are provided for your convenience and are not guaranteed.

  • Actual delivery times may vary depending on your location, shipping method, and other factors beyond our control, such as carrier delays.

• Shipping Address: You are responsible for providing a complete and accurate shipping address. We are not responsible for delays or non-delivery due to incorrect addresses.

• Delivery Issues: Please refer to our Shipping Policy for details on how we handle lost, damaged, or delayed shipments.

• Title and Risk of Loss:

  • The title to the products you purchase passes to you upon our delivery of the products to the shipping carrier.

  • The risk of loss and damage to the products passes to you upon delivery to the address you provided.

4. Returns and Exchanges

• Return/Exchange Policy:

  • Information on returns, exchanges, and refunds is available on our Return/Exchange Policy page.

  • Our policy outlines the conditions for returns/exchanges, the timeframe for requests, and the process for returning items.

• Condition of Returned Items: Returned items must be in new, unused, and unworn condition with all original tags and packaging.

• Non-Returnable Items: Certain items may not be eligible for return or exchange due to hygiene reasons or other restrictions. Any such restrictions will be clearly noted on the product page.

• Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).

5. Intellectual Property

• Ownership:

  • All content on Marfat.com.pk, including but not limited to text, images, logos, designs, graphics, audio, and video, is the property of Marfat.com.pk or its licensors and is protected by copyright, trademark, and other intellectual property laws.

• Limited License:

  • You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes.

• Restrictions:

  • You may not reproduce, distribute, modify, display, perform, publish, create derivative works from, license, or sell any content from Marfat.com.pk without our express written consent.

  • You may not use any automated means (e.g., bots, spiders) to access or collect data from Marfat.com.pk without our permission.

6. User Accounts

• Account Creation:

  • You may be required to create an account to access certain features or make purchases on Marfat.com.pk.

  • You must provide accurate and complete information when creating an account.

• Account Responsibility:

  • You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account.

  • Notify us immediately of any unauthorized access to your account or any other breach of security.

• Account Termination:

  • We reserve the right to suspend or terminate your account at any time, with or without cause, and without prior notice, if we believe you have violated these Terms of Service or engaged in any harmful or illegal activity.

  • You may also terminate your account at any time by contacting us.

• Guest Checkout: We may provide an option for guest checkout, which allows you to make a purchase without creating an account. However, you may not be able to access certain features, such as order history or saved preferences.

7. User-Generated Content

• Content Submission:

  • Users may be able to post reviews, comments, or other content on Marfat.com.pk.

• Content Responsibility:

  • You are solely responsible for any content you post.

• Content Guidelines:

  • You agree not to post content that is:

    • Unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, pornographic, or otherwise objectionable

    • Infringes any intellectual property rights

    • Contains viruses or other harmful code

    • Is false, misleading, or deceptive

    • Violates any applicable laws or regulations

• Our Rights:

  • We have the right to remove or modify any user-generated content for any reason, including if we believe it violates these Terms of Service.

  • By posting content on Marfat.com.pk, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

8. Prohibited Uses

• You agree not to use Marfat.com.pk for any unlawful purpose or in any way that could harm, disrupt, or interfere with the operation of the website or our business. Prohibited activities include, but are not limited to:

  • Violating any applicable laws or regulations

  • Hacking, attempting to gain unauthorized access to our systems, or interfering with any user's access to the website

  • Transmitting any viruses, worms, or other malicious code

  • Collecting or harvesting any information about other users without their consent

  • Using any automated means (e.g., bots, spiders) to access or collect data from Marfat.com.pk without our permission

  • Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity

  • Engaging in any conduct that could damage our reputation or goodwill

9. Disclaimer of Warranties

• Marfat.com.pk provides the website and its services on an ""as is"" and ""as available"" basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

• We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

• We do not warrant the accuracy, completeness, or reliability of any content on the website.

• To the fullest extent permissible under applicable law, Marfat.com.pk disclaims all warranties, express or implied.

10. Limitation of Liability

• To the fullest extent permitted by applicable law, Marfat.com.pk and its affiliates, officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, loss of data, loss of use, loss of goodwill, or other intangible losses, arising out of or relating to your use of the website, your inability to use the website, any products purchased from the website, or any content on the website, even if we have been advised of the possibility of such damages.

• Our total liability to you for any direct damages arising out of or relating to your use of the website or any products purchased from the website shall not exceed the amount you paid for the product in question.

• Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages, so the above limitations may not apply to you to the extent prohibited by applicable law.

11. Indemnification

• You agree to indemnify, defend, and hold harmless Marfat.com.pk and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your use of the website, your violation of these Terms of Service, or your violation of any rights of another.

12. Governing Law and Dispute Resolution

• Governing Law: These Terms of Service and any disputes arising out of or relating to these Terms of Service or your use of the website shall be governed by and construed in accordance with the laws of Pakistan.

• Dispute Resolution:

  • Any dispute arising out of or relating to these Terms of Service shall be resolved through good faith negotiation.

  • If the dispute cannot be resolved through negotiation, the parties agree to submit the dispute to binding arbitration in accordance with the Arbitration Act of Pakistan. The place of arbitration shall be [Specify the city, e.g., Karachi, Pakistan]. The language of the arbitration shall be English.

  • The decision of the arbitrator shall be final and binding on both parties.

  • Notwithstanding the foregoing, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or prevent irreparable harm.