Shipping policy

Shipping Policy for Marfat.com.pk

This shipping policy outlines the details regarding the shipping of products purchased from Marfat.com.pk.

  • Shipping Charges: Shipping charges will be calculated and displayed at checkout. The shipping charges depend on the delivery location, order value, and the weight/dimensions of the package.

  • Delivery Locations: We currently ship to locations within Pakistan. We will specify the serviceable areas on the website.

  • Order Processing Time:

    • Orders are typically processed within 1 to 2 business days after order confirmation and payment verification.

    • Processing time may vary depending on product availability and peak periods.

    • Customers will be notified of any delays in processing.

  • Shipping Methods: We use reliable courier services to deliver your orders. The available shipping methods will be displayed at checkout.

  • Delivery Time:

    • The estimated delivery time depends on your location and the selected shipping method.

    • Delivery times are estimates and commence from the date of shipping, not the date of order.

  • Tracking:

    • We will provide you with a tracking number via email once your order has been shipped.

    • You can track your order status on the courier service provider's website using the tracking number.

  • Delivery Attempts: The courier service will make 2 attempts to deliver your order. If delivery is unsuccessful after these attempts, the order may be returned to us, and you may be responsible for additional shipping charges.

  • Delays: Marfat.com.pk is not responsible for delays in delivery caused by the courier service, natural disasters, public holidays, or other events beyond our reasonable control.

  • Incorrect Address:

    • It is your responsibility to provide the correct shipping address.

    • We are not liable for any delays or non-delivery due to an incorrect or incomplete address provided by you.

    • If a shipment is returned to us due to an incorrect address, you will be responsible for any additional shipping charges to reship the order.

  • Proof of Delivery: The courier service's delivery confirmation shall serve as proof of delivery.

  • Shipping Restrictions:

    • We may be unable to deliver to certain areas due to courier service limitations or other restrictions.

    • We reserve the right to refuse shipping to any location at our discretion.

  • Contact Us: If you have any questions or concerns about our shipping policy, please contact us at studiomarfat@gmail.com or WhatsApp 0339-3999804.